You can easily share your photos with us via Pics Manager. You can find the “Send Photos” option on our website. Just upload all your required pictures. Our team will handle the rest.
How many photos are required?
The number of pictures required varies depending on the product and size chosen. Please refer to the product description or customization instructions provided during the ordering process for specific details. If you have any questions, our customer support team is here to assist you.
How many days for delivery?
The delivery time depends on the shipping method chosen at checkout. For express shipping, your order will typically be delivered within 3 to 5 working days from the date of purchase. If you opt for standard shipping, delivery usually takes between 6 to 8 working days. Please note that these estimates exclude holidays.
How to track my order?
Tracking your order is simple and convenient. Once your parcel has been shipped, you will receive tracking details via both email and SMS notifications. These notifications will include a tracking number along with the courier partner name. Additionally, you can easily track your order directly from the “Track Order” section on our website. Simply navigate to the designated section, enter your order number and email ID, and you’ll be provided with real-time updates on the whereabouts of your parcel.
Where are you from?
Our company is headquartered in Delhi.
Are my photographs safe?
The security and privacy of your photos are our utmost priority. Once we’ve used your images to create your personalized product, we will promptly delete them from our system. Furthermore, we strictly adhere to a policy of not uploading customer photos onto any social media platforms. Your trust and privacy are of paramount importance to us.
What if my product gets damaged?
In the unlikely event that you receive a damaged product, we offer a complimentary replacement as part of our commitment to customer satisfaction. Simply reach out to our customer support team, and we’ll promptly arrange for a replacement to be sent to you. Your complete satisfaction is our priority.
